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6/20/06

Erickson Oil engages IPMS to provide in-store integration and gateway services to their C-Store locations.  The project includes integrating, Ruby and Gilbarco POS, ATM, Check, Money Orders, and Pre-Paid Phone Cards to operate via an IP broadband network provided by Cybera Inc.  The benefits of this project to the customer are quite significant said Chris Etter, IPMS President.  By optimizing each store’s utilization of the broadband network, transaction speed is greatly enhanced, and phone line requirements reduced.  In fact, Mr. Etter went on to say “C-Stores, due to the nature of their POS environment, have a tremendous opportunity for both functional and financial improvement.  As a general rule, we always expect monthly hard dollar savings to exceed the costs in a project like this, and that doesn’t account for the pure, non-financial, functionality enhancements”.

6/1/06
IPMS completes latest annual PCI/CISP audit and certification as a level 1 provider.  Like all of us in the EFT market place, we consider security the most important component of our responsibility to the merchant and cardholders said Mike Grippin, IPMS Director of Security.  Mr. Grippin went on to say “while we focus on maintaining the highest degree of security in our physical network and policies and procedures every day of the year, the independent annual validation of our controls is a very helpful process.
5/21/06
IPMS introduces National Banckcard Systems www.enbs.com to our direct processor relationships.  We are very pleased to have access to the NBS processing platforms.  We had numerous requests from customers and are happy to be able to accommodate their requests
5/5/06
IPMS announces direct connectivity to American Express processing platforms.  Many of our customers approached us to build a solution for direct IP connections to American Express and we are thrilled that we now have this capability said IPMS President Chris Etter. “Our goal is to deliver our clients the most flexible, secure, and cost effect solutions for their merchant services requirements.  Direct American Express connectivity further adds to our ability to meet these goals”
3/1/06
IPMS adds connectivity to RBS Lynk  www.rbslynk.com.  Lynk has an extensive range of products to offer our customers said IPMS EVP Steve Maggs.  Their extensive ATM offerings provides us a great alternative for our retail and petrol customer base.
11/14/05
IPMS teams with Bank of Bermuda to IP enable the island’s Exxon – Esso stations for EFT.  The petroleum market continues to evolve to IP based merchant services at a very fast pace said IPMS President Chris Etter.  “The necessity for authorization speed coupled with significant ROI benefits are very compelling. “
9/2/05 Champps Entertainment selects IPMS Gateway for connectivity to Stored Value Systems.  The IPMS solution provides Champps with direct, private IP connectivity from each location to multiple SVS hosts. 
8/15/05 IPMS completes connectivity and certification to Global Payments.  The addition of Global Payments now means that our clients have 16 National processing platforms from which to choose, stated IPMS President, Chris Etter.  “We are very pleased to be working with Global Payments both domestically and in Canada”, Mr. Etter went on to say.
7/15/05 Unified Western Grocers of Portland Oregon selects IPMS as their Payment Gateway.  UWG has maintained their own private redundant connections to their processor for some time now said Chris Etter, IPMS President.  “The interesting thing about this project is that we were able to actually enhance to redundancy that UWG had already built at significantly less cost.  Offering a more elegant solution, at less hard dollar cost is our goal in every engagement”
6/15/05 San Francisco based Pasta Pomodoro restaurants selects IPMS as their EFT payment gateway.  The conversion to the IPMS solution allowed each individual location to connect directly to Fifth Third processing platforms over private redundant connections, versus typical SSL delivery over the internet.  We have found that given the choice, Operators much prefer private managed EFT transport to their processors over the internet (SSL) which has proven very difficult to manage and support stated Chris Etter, President of IPMS.
5/28/05 IPMS announces today that they have completed redundant connectivity with Fifth Third's St. Petersburg and Kentwood's processing platforms.  Chris Etter stated that "We're excited to add Fifth Third as another very critical processing partner to the portfolio of available processors that IPMS merchants can offer to their customers.  IPMS continues to add key processing partners based upon customer demand to allow merchants as many processing options as possible."
5/1/05

IPMS announces today that the IPMS solution has been tested and certified to be operational for the Verifone Ruby point of sale system.  The IPMS solution which IP enables legacy serial and analog devices can now be extended to the Ruby point of sale.  “This is very significant for the C-Store operator that typically has 3-5 phone lines in place for credit, checks, fuel cards, money order, lottery, ATM, video monitoring and other serial devices”  stated IPMS President, Chris Etter.  Now the operator can take the functional advantages of an IP based Wide Area Network such as sub 4 second authorization speeds, while reducing monthly operational costs.

4/15/05 New World Restaurant Group has successfully completed the initial testing of IPMS's card transport solution to Concord EFS & Stored Value Systems.  The rollout of the successfully piloted solution is expected throughout '05.  All aspects of both Concord & SVS have redundant connectivity to assure 100% reliability to the ever increasing card requirements that New World customers have come to expect.
4/05/05 Chris Etter, President IP Merchant Solutions stated that "One of the most intriguing benefits of the IPMS solution is the ability to easily add and change processing partners which includes not only bank card but loyalty, gift, private label and checks.  In the case of Papa John's Pizza, we've been processing their bank card traffic for some time and are pleased that we could quickly provide connectivity to SVS and accomplish their new business requirements.
1/18/05 IPMS announces the additional of Telecheck as a supported processing platform!  Chris Etter, President of IPMS commented "Telecheck is somewhat unique, since the terminal that they use is an Eclipse terminal and the terminal has the capability to store scanned check images and the images need to be transmitted to Telecheck.  The addition of Telecheck adds to IPMS's portfolio of supported processing platforms including Vital, Paymentech, First Data (North, South, Nashville), Concord, American Express (split dial/dial format), Stored Value Systems, General Electric Finance, and Alliance Data Systems
1/12/05 Zao Noodle Bar deploys IPMS Gateway with HSI's POS product and gets sub-four second transaction response.  Stop by one of the Zao Noodle Bar locations for a great meal and get checked out quickly!  Or visit Zoa's web site at http://www.zaonoodle.com/
1/03/05 Excellent article from the Houston Chronicle outlining the growing interest and challenges in fast food merchants credit card acceptance.  Consider that ALL of the challenges listed for card acceptance are addressed in IPMS's merchant solutions.  The table below summarizes the challenges indicated in the article with the appropriate IPMS solution to the challenge.  Read the complete article at http://www.chron.com/cs/CDA/ssistory.mpl/business/2973645

 

Challenge IPMS Solution
Slower service speed IPMS's transaction speed via broadband WAN and IPMS's IP-based processing transport takes less than 4 seconds to authorize credit/debit and loyalty transactions
Lack of fraud protection w/increased floor limits and no PIN usage Since IPMS's authorization speed is less than 4 seconds, all card purchases can be authorized even with PIN/debit transactions
Increased fees from use of accepting credit cards While there is a fee for accepting cards (one way or the other) IPMS's solution reduces the per-swipe transaction fee by $.01-$.06 allowing a merchant that accepts cards to pay less for the per-swipe authorization transport helping to reduce the overall cost of accepting plastic
10/5/04 Come join the fun and educational experience at FSTEC (Food Service Technology) show at the Gaylord Palms Resort in Orlando Florida October 24-27.  Please make sure to stop by our booth and say hello!  To register to attend FSTEC follow this link:  http://www.fstec.com/
9/22/04 Kansas City based retailer Russell Stover Candies http://www.russellstover.com/ has selected IPMS to provide IP based transaction services for all credit and debit transactions.  Introducing the IPMS solution will significantly reduce authorization times which is a significant benefit to Russell Stover patrons as well as store personnel, particularly during peak times.  In addition analog lines previously maintained for merchant services can be eliminated which drives down store operating costs.
6/15/04 Crabtree and Evelyn a worldwide leading retailer of bath and body care products selects IP Merchant Solutions to provide high speed credit card processing to their retail locations.  “Our solutions yield an excellent platform for Crabtree & Evelyn to reduce monthly operating costs as well as enhance their customer’s buying experience by reducing credit card authorization times from 12 to 15 seconds to less than 3 seconds" stated IPMS President Chris Etter.  Crabtree and Evelyn's fine products can be found in their stores or at http://www.crabtree-evelyn.com/
5/24/04 Boston based Uno Chicago Grill announced today that IP Merchant Solutions will provide IP gateway services for their restaurant locations throughout the United States.  By significantly reducing credit and debit authorization speed, the IPMS solution will yield both improved productivity and customer service.  “UNO Chicago Grill is a great example of utilizing today’s technology to enhance business operations” said IPMS President, Chris Etter.  Take a look at Uno Chicago Grill's delicious offerings at http://www.unos.com/
2/8/04 IP Merchant Solutions has successfully past the stringent CISP security audit for Visa International.  Chris Etter, President if IP Merchant Solutions said "The audit was conducted by an independent audit firm authorized by Visa International.  The audit was conducted over a 4 week timeframe and I'm very pleased to announce that no changes were required in our methodology or our connectivity to various Processors."  He continued to say "We have been using triple DES (3DES) encryption from the start of the business and we don't store data either locally or on the network.  So we were confident in our data security but we felt that the expense and effort to become certified would be a benefit to our clients.  And we can all sleep better at night knowing that we went the extra step to become certified."  MasterCard is coming out with its own certification shortly and American Express subsequent to MasterCard.  Presently MasterCard honors the Visa CISP compliance and is expected to have a nearly mirrored program for certification as Visa.  Mr. Etter said "when MasterCard introduces their formal program, we will certainly participate in that certification as we have with Visa's CISP."  IP Merchant Solutions is one of the first (if not the first) Processor Gateway to obtain the Visa CISP authorization representing IPMS's commitment to cardholder and client data security.
11/25/03 National Transaction Processors has changed it's name to IP Merchant Solutions to address our broadened product offerings.  IP Merchant Solution's introduction of innovative audio and surveillance solutions based on IP infrastructure created the need for a new corporate name and logo.  "We believe that IP Merchant Solutions better represents our continued goal to offer Merchants innovative, and cost effective solutions, which enhance the investment in an IP based Wide Area Network" stated Chris Etter, President of the newly renamed IP Merchant Solutions. 
10/03/03 IP Merchant Solutions named as Premium Vital Integration Partner The VIP Program is a formalized Program for System Integrators and Software Developers who are approved to process POS transactions and have Class B Approved POS applications on Vital's platform. The Program consists of an official registration process for approving products and services to be supported on our platform. Upon approval, the company automatically becomes a member of the VIP Program and has the opportunity to strategically position their product offerings to Vital's client distribution channel including acquiring clients of Vital Processing Services and Vital Merchant Services, a leading terminal management services provider and wholly-owned subsidiary of Vital Processing Services.  For more information please see Vital's web site at www.vitalps.com.
6/27/03 Stuart Anderson's Black Angus Restaurants selects National Transaction Processors as it's IP Integration Partner.  Chris Etter, President of IP Merchant Solutions stated "Stuart Anderson's unique requirement to support both a legacy non-IP terminal (Hypercom T77) dial devices and their newer IP-based Micro's implementation provided several unique challenges.  IPMS's innovative gateway addressed the challenge of properly performing the 'dial-to-IP' conversion as well as the unique IP header requirements when authorizing and settling with Paymentech.  Stop by Stuart Anderson's for a delectable stead or checkout their web site at http://www.stuartandersons.com/  
4/17/03 Moneris Report to Merchants:  Poor POS Management undermines business.  Data collected by Moneris Solutions Corporation, Canada's leading credit card processor of debit and credit payment, found that two thirds (66 per cent) of Canadian consumers have decided not to purchase something because a store's checkout line was too crowded or slow. The research is part of Moneris' inaugural Report to Merchants.  IPMS's authorization solution reduces credit/debit card authorizations from 15 to less than one second allowing merchants to speed customers through the checkout.  See the Moneris article at http://www.moneris.com/newsroom/041603c.html
1/13/03 See IPMS guest speaking at the National Association of Convenience Stores technology show (NACStec) on April 28-30, 2003.  IPMS will be providing an informational seminar on different methods to acquire IP connectivity and how to cost justify broadband connectivity in the convenience store industry.  For more information or to register for this exciting show, point your browser to http://64.49.216.152/NACSTech/Home.htm
12/18/02

IPMS receives processing certification from Squirrel Systems for Squirrel POS.  

IPMS has worked with engineers from Squirrel Systems to certify IPMS's broadband credit card processing and authorization solution with all currently supported versions of Squirrel Systems software.  Also supported is Squirrel's gift card program.

11/10/02 IPMS announces strategic partnership with Precidia for their IP enabling devices.

Precidia designs and manufacturers a unique devices that provide "IP-enablement" to non-IP devices (legacy credit card terminals or dial required devices).  Precidia and IPMS have enjoyed a very successful technical and marketing relationship facilitating each others products to integrate into IPMS's unique merchant processing solutions.  Precidia's devices are useful for the integration of point of sale, card-swipe terminals, automated teller machines, convenience store gas monitoring and many other legacy dial applications.

10/13/02 IPMS provides informative article on how broadband connectivity along with IPMS's merchant credit card processing solutions for operators of convenience stores through Michael Davis's myCstore technology articles.  View the entire article at http://64.49.216.152/NACSTech/Home.htm and scroll down to the December 2002 - January 2003 issue.

Press

7/6/05

   Hospitality Technology: Vantage Point

   Faster Transactions, Lower Costs: The Story of ZAO Noodle Bar

   By Deepak Wanner

   President, Precidia Technologies Inc.

 

 

How can a restaurant gain the speed and cost benefits of an IP-based transaction processing solution, without the capital and training expenses required by an IP terminal? ZAO Noodle Bar faced this dilemma, and today has deployed an inexpensive, seamless solution to eliminate monthly dial line costs and speed transactions.

Founded in 1997, ZAO Noodle Bar is an Asian Noodle restaurant headquartered in San Francisco, California. With 5 locations in the United States, ZAO has taken the food service market by storm with fresh, made-to-order exotic foods at accessible prices.

As restaurant operators know, the foodservice hospitality business is highly competitive, and customers can be fickle. The successful merchant needs to continually evaluate every aspect of the business, to ensure customers receive excellent value and service, converting them to return business. Transaction processing is no exception, with sales increased by 1% for every 6 seconds saved in transaction times, according to industry insiders.

While most restaurant managers are happy with their existing hospitality POS system, usually a PC cash register, the growth of IP has provided new options for merchants looking to keep communication costs low and improve transaction speeds. Many of these merchants, who often have access to broadband, turn to IP terminals. IP terminals offer a dramatic reduction in transaction speeds, from more than 12 seconds per transaction to under 3. While these transaction speeds are impressive, they don’t come without a cost. IP terminals are expensive – today, more than 5 years after the first IP terminal was released, a typical unit will cost the retailer $350-600. In addition, the merchant must also consider the resources required to retrain staff on new equipment.

ZAO wanted to retain their existing PC cash register, which worked well for their business. Their objective was to improve transaction speeds and lower their communications costs, all without replacing existing equipment. While this may seem like a tall order, Precidia Technologies provides a product line that does just that.

ZAO turned to IP Merchant Solutions (IPMS), a solution provider delivering a secure, Internet-based, credit card transport solution. ZAO Noodle Bar’s existing POS system is a PC cash register running off-the-shelf software, connected to their processor by dedicated dial line. By using Precidia’s IP access device to convert the dial-based transaction to IP, IP Merchant Services is able to seamlessly connect ZAO’s cash registers to a broadband, 3DES, VPN connectivity solution. This set up facilitates the secure delivery of credit card transactions over the Internet through IPMS’s connectivity to ZOA Noodle Bar’s credit card processor. With this connection established, transaction authorization takes place via broadband WAN without changing how cashiers enter transactions. With this solution implemented, each individual transaction takes less than 4 seconds to authorize and the use of IP cuts monthly costs by eliminating the dedicated dial line.

Chris Etter, President of IP Merchant Solutions commented about the implementation: “This was a good decision for ZAO Noodles. Precidia’s product gave them the ability to convert the dial-based transport to their processor to IP.  This offered them significantly increased transaction speed and the ability to reduce their monthly communications costs. The implementation was quick and all equipment continues to perform flawlessly, ensuring ZAO can continue to offer stellar customer service.”

ZAO Noodles President & CEO Matthew Baizer says the move is in keeping with ZAO Noodle Bar’s strategy to keep costs low and offer industry leading service: “We pride ourselves on delivering an industry leading dining experience. Technology at the point of sale is a part of the customer’s dining experience. The ability to receive fast credit authorization with Precidia’s IP converter and IPMS’s unique IP-based transport solution has contributed to customer satisfaction, while lowering our costs.”

Precidia’s line of POSConnect products are all designed to connect merchant transaction processing equipment to broadband networks for faster transactions and lower costs. Its POSLynx products provide excellent ROI to merchants by allowing up to four POS terminals to be converted to IP.   The Precidia Management Server, sold with the POSLynx220 IP converter, improves the deployment of IP converters, by allowing all devices to be configured remotely, from one PC. This capability will ease the burden on merchants who lack in house technical resources.

For more information on this solution, visit www.precidia.com or www.ipmerchantsolutions.com. 

 
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